I am soooooooo tired of saying that! It seems like almost every email I write these days begins with 'I am so sorry, but we have run out of...'.
Abbamart is most definitely having growing pains. Quite simply, right now the customers outnumber the supply of products. Also, once word got out that certain items were running low, there was another surge of orders that has quite completely wiped Abbamart out of several of its best-selling items, namely all the sizes of stippling brushes and Beau-Make brush sets.
Not only did this happen to the USA branch, but in Korea as well, and it happened very quickly. Our manufacturer is working as fast as it can to make a large number of new brushes, and it can't happen fast enough!
It makes me very uncomfortable having a store out of so many products, but there's nothing I can do now except wait for the new stock, which will be here as soon as it possibly can, and use my down time during the move to begin thinking on a larger scale and prepare for a higher volume operation.
So yes, it's been a frustrating time, but I'm not unaware that it is overall a good sign - people like Abbamart's brushes, and want to buy more! The good news is that by summertime, all should be well stocked again, and there will be many new brushes debuting as well, and I can't wait!
Thanks to you all for being so patient with Abbamart while it stretches and grows to become a better company for you!
Monday, March 7, 2011
This Item is Out of Stock!
Posted by Abbamart Professional Beauty Supply at 12:28 PM
Labels: Abbamart, company, restocking
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