Bottles and Cases

As loyal customers may have noticed, Abbamart has been sporting two identical shopping categories - Bottles and Cases - in its menu for about the past 3 months. An embarrassment! An eyesore! But no button could fix it, no command could remove it - it was stuck. After too many hours wasted trying to coax it off, I rolled my eyes, threw up my hands and decided to just ignore it and hope it would eventually go away on its own, like a pimple or a stray cat.

But of course it didn't go away.

Tonight, I was working late to get ready for the new brushes coming in (yes, they ARE arriving very soon, I promise!) and that stubborn extra category was still sitting there, as ridiculous-looking as ever. And it occurred to me for the very first time that our web host probably has a support team. A few Googles later, I found in fact they do, and they operate 24 hours a day.

12:47am: I request a phone call from tech support.
12:47am: I receive the phone call.
12:48am: I exasperate to a tired-sounding woman on the other end about this extra category that has plagued our site for the past 3 months and I cannot get rid of it no matter what I do and it's making our store look positively unkempt and ill maintained, just to spite me.
12:48am: The tired-sounding woman gets rid of it in about 12 seconds.

The moral of the story: If you don't know, someone else does. Don't forget to just ASK!


Enjoy the weekend, everyone!